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TICKETING AND RESERVATIONS OFFICER: Rock Hills Global Services
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TICKETING AND RESERVATIONS OFFICER: Rock Hills Global Services

JOB TASKS [TO DO]:

  • Prepare customer invoices accept payment
  • Answer inquiries regarding information like schedules, accommodations, procedures, and policies
  • Assemble issue required documentation, like tickets, travel insurance policies, and itineraries
  • Determine whether space is available on travel dates requested by customers, assigning requested spaces when available
  • Inform clients of essential travel information, like travel times, transportation connections, and medical visa requirements
  • Maintain computerized inventories of available passenger space provide information on space reserved or available
  • Confer with customers to define their service requirements travel preferences
  • Examine passenger documentation to define destinations to assign boarding passes
  • Provide boarding or disembarking assistance to passengers needing special assistance
  • Check baggage and cargo direct passengers to designated locations for loading
  • Announce arrival departure information, using public address systems
  • Trace lost, delayed, or misdirected baggage for customers
  • Promote particular destinations, tour packages, and other travel services
  • Provide clients with assistance in preparing required travel documents forms
  • Provide customers with travel suggestions information sources, like guides, directories, brochures, and maps
  • Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations
  • Contact motel, hotel, resort, and travel operators to obtain current advertising literature
  • Keep information facilities clean during operation
  • Open or close information facilities

WORK ACTIVITIES

  • Interacting With Computers: Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Performing for or Working Directly with the Public: Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Getting Information: Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Evaluating Information to Determine Compliance with Standards: Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Making Decisions and Solving Problems: Analysing information and evaluating results to choose the best solution and solve problems.
  • Identifying Objects, Actions, and Events: Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.Application Closing Date: 23rd June, 2016
To apply click here

Testimonial

  • I am so glad I didn't miss out of this opportunity to learn at KEC - (Business Accounting) Eyide Onyeka

  • The training on ERM was very beneficial to me. Before now the concept of risk analysis was vague to me. To this I say thank you KEC!- Mrs Victoria Folorunsho

  • All I can say is that KEC is an outstanding institution- (Risk Management) Umeobi Chidalu

  • The training was very interesting and impactful and refreshed my memory to lot of things I have forgotten (Business Accounting) Ochala Margareth

  • "It was a knowledgeable experience and different perceptions of various individuals presented itself."

    Ex-Student (COMMUNICATION & CUSTOMER SERVICE SKILLS)

    Isegen Henrietta Thalatu

  • "An eye opener and sharpener of what I know and has made me happier now in class and I hope for greater joy in futuristic achievement. Everything was just on point for the training."

    Ex-Student (PERSONAL EFFECTIVENESS & MASTERY)

    Orowale Adeshina

  • "The training was a nice one, the beautiful part of the training was the practical session included which made the training easy and simple to understand."

    Ex-Student (DEVELOPING PROBLEM SOLVING SKILLS AT WORK)

    Orowale Adeshina

  • "The training was really wonderful and I am very happy I came because it would have been a great loss if I didn't."

    Ex-Student (Aptitude Test & Proficiency Examination)

    Olajide Kolawole

  • "The training was fantastic, infact I wish I knew about KEC and their training earlier before now"

    Ex-Student (Aptitude Test & Proficiency Examination)

    Eboigbe Andrew

  • "The facilitators were able to demonstrate good knowledge of the course, they created room for interactions. In my opinion the training was perfect"

    Ex-Student (Introduction to Job Search Skills)

    Afolabi Sunday