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Standard Chartered Bank Nigeria: Graduate Client Centre Executives
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Standard Chartered Bank Nigeria: Graduate Client Centre Executives

Standard Chartered Bank Nigeria – They attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities they offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture.

Standard Chartered Bank is recruiting to fill the position below:

 

Job Title: Client Centre Executive – Sales
Job ID: 567424
Location:
 Ikoyi, Lagos
Job Function: Retail Banking
Regular/Temporary: Temporary
Full/Part Time: Full time     
Job Description

  • Ensure utilisation / closure of all the leads provided and provide a resolution
  • Call all Employee Banking / Personal / Priority / Business clients who have written/phoned the Bank for account closure with an aim to retain.
  • Utilise metrics and the agreed service standards to drive decisions and improve operational service excellence.
  • Ensure that prospects are clearly communicated to about the bank charges / terms and conditions.
  • Ensure all legal and compliance guidelines provided by the bank are adhered to.
  • Ensure Data confidentiality and secrecy norms of the bank are adhered to.
  • Ensure full awareness of all policies related to mis-selling, TCF etc & comply with the same.
  • Maintain complete and detailed knowledge of all the assigned products.
  • Maintain accurate and up to date activity and call records.
To apply click here

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