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Customer Relationship Officer: Rock Hills Global Services
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Customer Relationship Officer: Rock Hills Global Services

Location: Lagos, Nigeria 

Job Description

All applicants should ensure that they have completed the mandatory One Year NYSC programme. A discharge certificate will be required as evidence of completion of the programme. Where an exemption has been granted, a certificate of exemption will also be required.

Job Roles and Skills

The role holder is required to have the following skill:

Customer Relationship Management

Credit Risk Analysis

Legal & Regulatory Knowledge

Market / Competitor Knowledge

Risk Management

Needs profiling & analysis

Negotiation & Objection Handling

Needs Based / Consultative Sales Skills

Qualifications & Experience

Minimum of a 2nd Class degree in a relevant course.

3-5 years sales experience in a similar role

Strong sales and relationship management skills

Good Communication and Interpersonal skills.

Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs.

Customer Relationship Management

Application closing Date

24th June, 2016

To apply click here

Testimonial

  • I am so glad I didn't miss out of this opportunity to learn at KEC - (Business Accounting) Eyide Onyeka

  • The training on ERM was very beneficial to me. Before now the concept of risk analysis was vague to me. To this I say thank you KEC!- Mrs Victoria Folorunsho

  • All I can say is that KEC is an outstanding institution- (Risk Management) Umeobi Chidalu

  • The training was very interesting and impactful and refreshed my memory to lot of things I have forgotten (Business Accounting) Ochala Margareth

  • "It was a knowledgeable experience and different perceptions of various individuals presented itself."

    Ex-Student (COMMUNICATION & CUSTOMER SERVICE SKILLS)

    Isegen Henrietta Thalatu

  • "An eye opener and sharpener of what I know and has made me happier now in class and I hope for greater joy in futuristic achievement. Everything was just on point for the training."

    Ex-Student (PERSONAL EFFECTIVENESS & MASTERY)

    Orowale Adeshina

  • "The training was a nice one, the beautiful part of the training was the practical session included which made the training easy and simple to understand."

    Ex-Student (DEVELOPING PROBLEM SOLVING SKILLS AT WORK)

    Orowale Adeshina

  • "The training was really wonderful and I am very happy I came because it would have been a great loss if I didn't."

    Ex-Student (Aptitude Test & Proficiency Examination)

    Olajide Kolawole

  • "The training was fantastic, infact I wish I knew about KEC and their training earlier before now"

    Ex-Student (Aptitude Test & Proficiency Examination)

    Eboigbe Andrew

  • "The facilitators were able to demonstrate good knowledge of the course, they created room for interactions. In my opinion the training was perfect"

    Ex-Student (Introduction to Job Search Skills)

    Afolabi Sunday