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Chief Operations Officer: Deloitte Nigeria
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Chief Operations Officer: Deloitte Nigeria

Deloitte is the largest private professional services network in the world. Their reputation for providing high-quality services with integrity has earned them the trust of their clients and their people.

Job summary

  • To coordinate the establishment and optimization of day-to-day operations in the institution, Provide quality management and analytics on the institution’s data, as well as knowledge and expertise on product and service management.
  • To oversee the development and implementation of all necessary policies and procedures towards achievement of the institution’s mandates and objectives.

Duties and Responsibilities

  • Enhances the internal processes and procedures thereby enhancing best practices and compliance with international standards.
  • Improves efficiency of processes and establish necessary measures to cover all processes within the organization
  • Ensures accurate and proper maintenance of ethical behavior at all times and confidentiality of all customer information
  • Ensures prompt notification of the relevant stakeholders of any shortfall in quality standards of procedures and recommends preventive actions to ensure that the operation quality standards are maintained

Required Qualifications

  • A Bachelor's Degree in Finance, Accounting, Marketing, Business or any related field is required
  • MBA/Master’s degree in related field is required
  • A professional certification in any management related field
  • A minimum of 15 years in operations or related experience of which 8 years in a managerial position

Skills and Experience:

  • Knowledge of financial operations and management
  • Understanding of Product and services management
  • In-depth knowledge of financial services industry
  • Understanding of strategic planning and business development
To apply click here

Testimonial

  • I am so glad I didn't miss out of this opportunity to learn at KEC - (Business Accounting) Eyide Onyeka

  • The training on ERM was very beneficial to me. Before now the concept of risk analysis was vague to me. To this I say thank you KEC!- Mrs Victoria Folorunsho

  • All I can say is that KEC is an outstanding institution- (Risk Management) Umeobi Chidalu

  • The training was very interesting and impactful and refreshed my memory to lot of things I have forgotten (Business Accounting) Ochala Margareth

  • "It was a knowledgeable experience and different perceptions of various individuals presented itself."

    Ex-Student (COMMUNICATION & CUSTOMER SERVICE SKILLS)

    Isegen Henrietta Thalatu

  • "An eye opener and sharpener of what I know and has made me happier now in class and I hope for greater joy in futuristic achievement. Everything was just on point for the training."

    Ex-Student (PERSONAL EFFECTIVENESS & MASTERY)

    Orowale Adeshina

  • "The training was a nice one, the beautiful part of the training was the practical session included which made the training easy and simple to understand."

    Ex-Student (DEVELOPING PROBLEM SOLVING SKILLS AT WORK)

    Orowale Adeshina

  • "The training was really wonderful and I am very happy I came because it would have been a great loss if I didn't."

    Ex-Student (Aptitude Test & Proficiency Examination)

    Olajide Kolawole

  • "The training was fantastic, infact I wish I knew about KEC and their training earlier before now"

    Ex-Student (Aptitude Test & Proficiency Examination)

    Eboigbe Andrew

  • "The facilitators were able to demonstrate good knowledge of the course, they created room for interactions. In my opinion the training was perfect"

    Ex-Student (Introduction to Job Search Skills)

    Afolabi Sunday